If the booking is cancelled within 24 hours before check-in then no amount will be refunded.
The processing will take between 2-4 weeks until the whole amount shows back on your credit card statement. Reasons for this are the billing cycle of your credit card company and processing time of the bank. The refund amount depends on numerous factors such as the hotel's cancellation policy, time of cancellation and processing fees.
In case a reservation is not confirmed, we will not charge you anything on your credit card and release the whole amount that was held on it immediately. Now after we do this, it will still take a maximum of 2-4 weeks for the bank to process this and for the money to show back on your credit card.
Any cancellation received within 15 day/s prior to arrival will incur the full period charge. Failure to arrive at Hotel booking will be treated as a No-Show and no refund will be given.
If the customer is eligible for refund after cancellation of booking, the amount so refunded will be calculated after deduction of any Bank Charges prevalent as on date.
All jurisdictions are subject to Haridwar only.